DELIVERY OPTIONS & CHARGES
ALHA ALFA Cosmetics Malaysia Online orders are shipped and delivered on Monday to Friday, excluding major public holidays. All orders are subject to authorization, only authorized orders will be processed and shipped.
Below are the shipping service options and delivery times available for your ALHA ALFA Cosmetics Malaysia Online package. Please select the option that best suits your delivery needs during Checkout.
Standard Delivery Option
- Most orders shipped via GD EXPRESS Service are delivered within 3 – 5 business days (West Malaysia) and 3 -7 business days (East Malaysia) from the order’s ship date.
- Orders cannot be shipped to P.O. Box addresses.
- Shipping charge of RM8.00 will be applied to Standard Delivery Option to West Malaysia.
- Shipping charge of RM12.00 will be applied to Standard Delivery Option to East Malaysia.
Shipments to Other Countries
- We are sorry ALHA ALFA Cosmetics Malaysia Online only delivers within Malaysia.
- All orders require a signature upon delivery. If you are not there to sign for your order, we will delivery for second attempt.
- If both deliveries failed (1st and 2nd attempt), the order will be cancelled.
- ALHA ALFA Cosmetics Malaysia Online ships all orders from Selangor. Delivery lead times will be based on location. Delivery areas further away from Klang Valley (Kuala Lumpur/ Petaling Jaya) and rural addresses will result in longer lead times.
DELIVERY RULES AND RESTRICTIONS
All orders received will be dispatched the next business day for standard delivery. (Depending on stock availability and/or order confirmation).
Orders are processed and shipped on business days only (Monday through Friday, excluding national / states holidays).
All orders require a signature upon delivery. If you are not there to sign for your order, we will delivery on the next day. To ensure secure and undamaged delivery of your order, our delivery company will not be able to leave your order at the address.
To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, please check that all shipping information is correct.
DELIVERIES TO INTERNATIONAL ADDRESSES
We’re sorry ALHA ALFA Online only delivers online orders within Malaysia.